Adding live chat with SMS text messaging capabilities to a law firm website helps gain clients and cases. But the technology can – and should – extend far beyond the website.
If the traffic from mobile device users on your website is greater than 50%, 24-hour managed live chat is a must. It is clear that how people use mobile devices is also very different from the desktop computer. It
If someone called or walked into your office with a need for legal advice which they feel is very urgent, would you just say "someone will get back to you in a few days"? Not likely! Visitors to your