If your law firm is still not using live chat, what are you waiting for?
Here are some of the best reasons law offices should start using live chat software and services today…
Better Client Experience
Many people who are shopping around for legal services dislike the idea of calling a law firm. It can seem intimidating and difficult. Now, most law firms have websites and social media, so clients can do their research and get basic information online, without having to pick up the phone or go anywhere. But what happens when your online shoppers have a question that isn’t answered on your website?
With live chat like LegalChat on your website, your firm is available 24 hours a day, so you can provide answers to their questions immediately. No more missed opportunities cause by delayed replies to emails.
Your firm already has good online advertising and marketing, so getting traffic to your website is not a problem. Converting those website visitors into new clients is another story. Most firms are only able to convert 2% of their website visitors into quality leads. With live chat software on your website, you have an automatic lead generating system, but not all chat systems are equal. LegalChat leads the industry by converting as many as 60% of chat sessions into leads with our managed chat service
Increases Your Client Base
The best legal chat service can help convert a higher amount of your website visitors into sales. LegalChat’s live chat offers a proactive approach to communicating with your potential clients. Live chat creates more and better interaction between you and your website visitors, which helps cultivate a rapport that helps close deals.
Stand Out From The Competition
Law offices have hours of operation, but people shop around the clock. Your staff has to go home at some point. So, what happens to potential clients when your office is not open? With LegalChat, your firm has operating hours 24 hours a day, 7 days a week.