Get LegalChat Software
for your website.

5 Ways Live Chat Helps Law Firms Grow

Live Chat pop-up

Here are five reasons a managed live chat solution from can help your law firm acquire more clients and cases, and streamline intake.

  • People Don’t Like “Scary” Forms

    There are a lot of people who are just not comfortable filling out an online form. For some, this is a privacy or security concern, or maybe they just don’t want to risk giving out their email address and getting a lot of unwanted email spam. Requests for phone numbers can be even more intimidating to the growing number of people who seem to be unaware that their smartphone can actually be used as a telephone.
    Live chat gives you the opportunity to put people at ease and answer their questions without asking for sensitive information up front. Our live chat operators are smooth and will get the info you need without scaring off potential clients.

  • Chat Can Get More Detailed Information

    Website contact forms do work, but there is a limit to how much you can reasonably expect a person to tell you on a form. A lead generation form with too many fields will bring out the laziness in just about anyone.
    Live chat allows you to ask for more information than you would get from a form, and maybe even some follow up questions for greater detail.

  • Not Just More, but Better

    Qualify potential clients in real time, right at the beginning. Live chat can help determine the interest level of a website visitor, and qualify whether it is a lead worth pursuing.

  • Online Chat Is Useful to Your Visitors

    A managed chat system like LegalChat can answer your visitor’s questions in real-time. Being first and being available 24 hours a day in this on-demand world can be the difference between a new client and a disappearing website user.

  • Chat Converts More Visitors

    The whole point of having live chat on your website is to grow your firm, right? Online chat is known to bring more conversions. LegalChat converts as many as 60% of those chatters into real, qualified leads.

LegalChat is committed to providing the best managed chat program and chat software serving attorneys and legal practices. Contact us today to learn how we can help your law firm gain more clients.
If you don’t want to use that contact form, try out that chat widget down there at the bottom of your screen!

Next Post Previous Post