{"id":4091,"date":"2017-11-16T08:02:37","date_gmt":"2017-11-16T13:02:37","guid":{"rendered":"https:\/\/www.legalchat.com\/blog\/?p=4091"},"modified":"2022-01-26T09:08:24","modified_gmt":"2022-01-26T14:08:24","slug":"marketing-channels-connected-text-chat","status":"publish","type":"post","link":"https:\/\/www.legalchat.com\/blog\/chat-best-practices\/marketing-channels-connected-text-chat\/","title":{"rendered":"All marketing channels should be connected with live chat and text messaging"},"content":{"rendered":"<div id=\"attachment_4572\" style=\"width: 390px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4572\" class=\"wp-image-4572\" src=\"https:\/\/www.legalchat.com\/blog\/wp-content\/uploads\/2017\/01\/link-all-marketing-channels.jpg\" alt=\"Link all marketing channels with live chat and text messaging\" width=\"380\" height=\"363\" srcset=\"https:\/\/www.legalchat.com\/blog\/wp-content\/uploads\/2017\/01\/link-all-marketing-channels.jpg 750w, https:\/\/www.legalchat.com\/blog\/wp-content\/uploads\/2017\/01\/link-all-marketing-channels-300x286.jpg 300w, https:\/\/www.legalchat.com\/blog\/wp-content\/uploads\/2017\/01\/link-all-marketing-channels-640x611.jpg 640w, https:\/\/www.legalchat.com\/blog\/wp-content\/uploads\/2017\/01\/link-all-marketing-channels-460x439.jpg 460w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><p id=\"caption-attachment-4572\" class=\"wp-caption-text\"><em><strong>Link all marketing with live chat and SMS text<\/strong><\/em><\/p><\/div>\n<p>Adding live chat with SMS\u00a0text messaging capabilities to a law firm&#8217;s website helps gain clients and cases. But the technology can, and should, extend far beyond just the website. Years of research and development have helped LegalChat become the primary <a href=\"https:\/\/www.legalchat.com\/blog\/\">managed chat and text provider<\/a> for law firms and legal services. Part of that experience means we know there is a broader potential for these powerful tools.<\/p>\n<h3>Don&#8217;t forget chat in other marketing channels<\/h3>\n<p>Chat on its own is a compelling tool, and our TextUs! feature you actually have a phone number with which shoppers can contact the store directly through SMS any time. Here are a few additional marketing channels to deploy chat and text:<\/p>\n<ul>\n<li><strong>Broadcast media<\/strong> \u2013 don\u2019t forget to tell viewers and listeners they can chat or text your company 24 hours a day (as appropriate)<\/li>\n<li><strong>Direct mail<\/strong> \u2013 newsletters and mail pieces should have either a chat bubble or text number to invite shoppers to start a conversation<\/li>\n<li><strong>Social media<\/strong> \u2013 frequently include links in <a href=\"https:\/\/www.facebook.com\/LegalChat-272854029871265\/\" target=\"_blank\" rel=\"noopener\">Facebook<\/a>, <a href=\"https:\/\/twitter.com\/legalchat24\" target=\"_blank\" rel=\"noopener\">Twitter<\/a>, and Instagram posts reminding people that chat and text communication is available<\/li>\n<li><strong>Email marketing<\/strong> \u2013 newsletters and everyday email messages should include links to text and chat with the store around the clock (as appropriate)<\/li>\n<\/ul>\n<p>These options are key to extending the reach of chat and text technology. One final reminder is to be sure chat and text icons are on ALL websites and social media profiles. As more and more attorneys and law firms develop a comprehensive digital marketing plan, including chat and text on the website and extending the reach as far as possible become essential.<\/p>\n<h3 style=\"text-align: center;\">Call, chat, or text us today to schedule a quick demo.<\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Adding live chat with SMS text messaging capabilities to a law firm website helps gain clients and cases. But the technology can \u2013 and should \u2013 extend far beyond the website.<\/p>\n","protected":false},"author":2,"featured_media":4572,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[276,284,282,261],"class_list":["post-4091","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chat-best-practices","tag-direct-mail","tag-email-marketing","tag-facebook","tag-sms-text-messaging"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>All marketing channels should be connected with live chat and SMS text<\/title>\n<meta name=\"description\" content=\"Live chat and text can help generate leads not only on dealer websites. 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All marketing channels should include links and phone numbers for text and chat.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.legalchat.com\/blog\/chat-best-practices\/marketing-channels-connected-text-chat\/\" \/>\n<meta property=\"og:site_name\" content=\"LegalChat\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/LegalChat-272854029871265\/\" \/>\n<meta property=\"article:published_time\" content=\"2017-11-16T13:02:37+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-01-26T14:08:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.legalchat.com\/blog\/wp-content\/uploads\/2017\/01\/link-all-marketing-channels.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"750\" \/>\n\t<meta property=\"og:image:height\" content=\"716\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Shereef\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@LegalChat24\" \/>\n<meta name=\"twitter:site\" content=\"@LegalChat24\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Shereef\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.legalchat.com\/blog\/chat-best-practices\/marketing-channels-connected-text-chat\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.legalchat.com\/blog\/chat-best-practices\/marketing-channels-connected-text-chat\/\"},\"author\":{\"name\":\"Shereef\",\"@id\":\"https:\/\/www.legalchat.com\/blog\/#\/schema\/person\/b40ad1b23b5e72ec15b9dd65d3060e69\"},\"headline\":\"All marketing channels should be connected with live chat and text messaging\",\"datePublished\":\"2017-11-16T13:02:37+00:00\",\"dateModified\":\"2022-01-26T14:08:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.legalchat.com\/blog\/chat-best-practices\/marketing-channels-connected-text-chat\/\"},\"wordCount\":305,\"publisher\":{\"@id\":\"https:\/\/www.legalchat.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.legalchat.com\/blog\/chat-best-practices\/marketing-channels-connected-text-chat\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.legalchat.com\/blog\/wp-content\/uploads\/2017\/01\/link-all-marketing-channels.jpg\",\"keywords\":[\"direct mail\",\"email marketing\",\"Facebook\",\"SMS Text Messaging\"],\"articleSection\":[\"Chat Best Practices\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.legalchat.com\/blog\/chat-best-practices\/marketing-channels-connected-text-chat\/\",\"url\":\"https:\/\/www.legalchat.com\/blog\/chat-best-practices\/marketing-channels-connected-text-chat\/\",\"name\":\"All marketing channels should be connected with live chat and SMS text\",\"isPartOf\":{\"@id\":\"https:\/\/www.legalchat.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.legalchat.com\/blog\/chat-best-practices\/marketing-channels-connected-text-chat\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.legalchat.com\/blog\/chat-best-practices\/marketing-channels-connected-text-chat\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.legalchat.com\/blog\/wp-content\/uploads\/2017\/01\/link-all-marketing-channels.jpg\",\"datePublished\":\"2017-11-16T13:02:37+00:00\",\"dateModified\":\"2022-01-26T14:08:24+00:00\",\"description\":\"Live chat and text can help generate leads not only on dealer websites. 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